As an Approver or a Publisher, you can reject content that is not appropriate or content that require changes. The content status automatically changes to Pending-DraftRejected, and the content stage is set to Creation/Draft. You can reject the content and assign it to the original author or route it to the Knowledge Content - Drafts workbasket for another author to work on.

1. In the Pega Knowledge portal, click Workbaskets.
2. From the Pick a workbasket list, select Knowledge Content – Publish. All articles with a content status of Pending-publish are shown.
3. Select the content you want to edit. You can validate the content and edit if necessary. You can reject the content and assign it to the original author or route it to the Knowledge Content - Drafts workbasket for another author to pick up.
4. To reject the content, from the Actions menu, click Reject.