When creating content, you can configure the content attributes described in the
following tables.
Pega Knowledge User Guide
Publish settings
| Setting | Description |
| Content type | The content type associated with the article. |
| Language | The default language used for the article. If you plan to post a
translated version of this article in one or more additional
languages, select the Add Languages checkbox.
In the New translation link that displays,
select a language, click Add, and then click
Submit.Note: When you publish the article, Pega Knowledge creates
cloned draft versions of the original article that can be
translated into the selected languages. The draft articles
are routed to the Knowledge Content - Translations work
basket, where an author can translate it to the specified
language or export it to a CSV file to send to a vendor for
translation. For more information, see Multi-language management. |
Schedule settings
| Setting | Description |
| Schedule setting | Configure when you want to publish and archive the article and
the date on which you want to automatically schedule a review.- To publish the article at a specified time - In the
Publication drop down box, select
At selected time, and then click
the calendar icon that appears to select a date on which you
want to publish the article.
- To archive the article on a specific date - Click the
Expire on drop down box, select
At selected time, and then click
the calendar icon that appears to select a date. The article
will be automatically archived on this date and will no
longer be available to end users.
- Optional: To set up an automatic content review notification
in a specified time period (for example, 6, 12, or 18
months), select the Schedule review
in check box, and then select the time
period from the drop down box that appears. On the scheduled
review date, a notification is automatically emailed to each
author in the system with a valid email address, and the
articles are routed to the Pending-Publish work basket.
To send email notifications, the related Pega Knowledge
email account must be configured and active. For more
information, see Configuring email
accounts. |
Display settings
| Setting | Description |
| Display setting | Indicates who can view this content and whether to show the
version number on the content:- For internal use (employees only) –
select this check box to make this content visible only to
employees. Note that other Pega Knowledge security
restrictions, if specified in the associated Taxonomy
category, are also applied to employees. For more
information, see Defining
security.
- Show version number on content –
select this check box to show the version number on the
content page viewed by end users.
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