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Content attributes

Updated on December 21, 2021

When creating content, you can configure the content attributes described in the following tables.

Pega Knowledge User Guide

Publish settings

Content typeThe content type associated with the article.
LanguageThe default language used for the article. If you plan to post a translated version of this article in one or more additional languages, select the Add Languages checkbox. In the New translation link that displays, select a language, click Add, and then click Submit.

Note: When you publish the article, Pega Knowledge creates cloned draft versions of the original article that can be translated into the selected languages. The draft articles are routed to the Knowledge Content - Translations work basket, where an author can translate it to the specified language or export it to a CSV file to send to a vendor for translation. For more information, see Multi-language management.

Schedule settings

Schedule settingConfigure when you want to publish and archive the article and the date on which you want to automatically schedule a review.
  • To publish the article at a specified time - In the Publication drop down box, select At selected time, and then click the calendar icon that appears to select a date on which you want to publish the article.
  • To archive the article on a specific date - Click the Expire on drop down box, select At selected time, and then click the calendar icon that appears to select a date. The article will be automatically archived on this date and will no longer be available to end users.
  • Optional: To set up an automatic content review notification in a specified time period (for example, 6, 12, or 18 months), select the Schedule review in check box, and then select the time period from the drop down box that appears. On the scheduled review date, a notification is automatically emailed to each author in the system with a valid email address, and the articles are routed to the Pending-Publish work basket.

To send email notifications, the related Pega Knowledge email account must be configured and active. For more information, see Configuring email accounts.

Display settings

Display settingIndicates who can view this content and whether to show the version number on the content:
  • For internal use (employees only) – select this check box to make this content visible only to employees. Note that other Pega Knowledge security restrictions, if specified in the associated Taxonomy category, are also applied to employees. For more information, see Defining security.
  • Show version number on content – select this check box to show the version number on the content page viewed by end users.

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