Create your application and extend it to meet your organization's needs by using the
New Application wizard.
When you run the New Application wizard for Pega Next-Best-Action Advisor, it creates a set of Pega-provided access groups. You must
then create your own operators and add them to the access groups that you create.
Caution: If a Pega Next-Best-Action Advisor application already exists in your system, running the New Application wizard overwrites some of the existing application settings.
This will cause issues with your existing application. Having more than one active
Pega Next-Best-Action Advisor application on the same Pega Platform instance is not supported. This includes custom applications
built by you, and sample applications provided by Pega.
Note: If
you want to implement Pega Next-Best-Action Advisor as part of your Pega Customer Service application, you do not need to run the New Application wizard, as Pega Next-Best-Action Advisor is a core part
of Pega Customer Service. For more information, see the
Pega Customer Service Installation Guide on the
Pega Customer Service product page.
- Log in to Dev Studio using the operator ID, for example,
[email protected], and the password that you specified for that
operator.
- In the header of Dev Studio, click .
- Follow the instructions in the New Application wizard.
- Click Go to app.
Result: The New Application wizard creates the application class structure for
you. You can reuse the classes and rule sets that the wizard creates in your applications.
When you implement your applications, you can then apply class hierarchy and inheritance
principles to help you improve the maintainability and overall efficiency of your
application.
For more information, see Class layers and Class hierarchy and inheritance.