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Configuring the Pega Customer Decision Hub endpoint

Updated on April 14, 2021

Because Pega Next-Best-Action Advisor depends on a Pega Customer Decision Hub instance that runs next-best-action and decision strategies, you need to configure the connection between Pega Next-Best-Action Advisor and Pega Customer Decision Hub.

  1. In the header of Dev Studio, in the search box, enter CPMNBASettings, and then select the result for PegaCA-Admin-ApplicationSetting.

  2. Save the CPMNBASetting data transform into your implementation application.

  3. On the Definition tab, set the Source field to true, then click Save.

  4. In the header of Dev Studio, click ConfigureCustomer ServiceCustomer experienceCustomer Decision Hub configuration.

  5. Click the Customer Decision Hub Server link to open the ConnectMKTURL dynamic system settings rule.

  6. In the Value field, enter the URL of the Pega Customer Decision Hub instance (http://hostname:port).

  7. Click Save.

Ensure that your configuration change is applied immediately by refreshing the D_CDHConfig data page. See Refreshing the D_CDHConfig data page.
  • Refreshing the D_CDHConfig data page

    The D_CDHConfig data page contains Pega Next-Best-Action Advisor configuration properties, such as the connection information for Pega Customer Decision Hub. By default, the data page is automatically refreshed every day.

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