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Configuring the Pega Customer Decision Hub endpoint

Updated on September 5, 2022

Because Pega Next-Best-Action Advisor depends on a Pega Customer Decision Hub instance that runs next-best-action and decision strategies, you need to configure the connection between Pega Next-Best-Action Advisor and Pega Customer Decision Hub.

Pega Next-Best-Action Advisor Implementation Guide
  1. In the header of Dev Studio, in the search box, enter CPMNBASettings, and then select the result for PegaCA-Admin-ApplicationSetting.
  2. Save the CPMNBASetting data transform into your implementation application.
  3. On the Definition tab, set the Source field to true, then click Save.
  4. In the header of Dev Studio, click ConfigureCustomer ServiceCustomer experienceCustomer Decision Hub configuration.
  5. Click the Customer Decision Hub Server link to open the ConnectMKTURL dynamic system settings rule.
  6. In the Value field, enter the URL of the Pega Customer Decision Hub instance (http://hostname:port).
  7. Click Save.
What to do next: Ensure that your configuration change is applied immediately by refreshing the D_CDHConfig data page. See Refreshing the D_CDHConfig data page.
  • Previous topic Creating generic operator accounts for the Pega Next-Best-Action Advisor sample application
  • Next topic Refreshing the D_CDHConfig data page

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