Run the New Application wizard to create your implementation application.
When you run the New Application wizard for Pega Customer Service for Communications, it creates a set of Pega-provided access groups. You must then
create your own operators and add them to the access groups that you create.
- Log in to Dev Studio using the operator ID, for example, [email protected], and the password that you specified for that operator.
- In the header of Dev Studio, click , and then select Pega Customer Service for Communications.
- Click Go to app.
The New Application wizard creates the application class structure for you. You can reuse the classes and rule sets that the wizard creates in your applications. When you implement your applications, you can then apply class hierarchy and inheritance principles to help you improve the maintainability and overall efficiency of your application.