Agent queues landing page in Pega Predictive Diagnostic Cloud
Check information about the status of all the agent queues in your system and the details of each agent queue.
On the Agent Queues landing page, you can find the following types of information:
- Scheduled
- Immediate
- Processing
- Success
- Broken
– The total number of agent queues, and the number of agent queues in the following states:
You can export the data to an .xlsx file. – Current and historical status and statistical information about the agent queues in your system.