To provide users of your applications with uninterrupted, time-saving work
environment, install the Pega Process Fabric Hub in your Pega Platform environment. The Pega Process Fabric Hub collects
assignments from multiple applications so that users can save time processing various
work items without switching context.
Note: Configuring the Pega Process Fabric Hub applies to on-premises deployments
of Pega Platform only. If you use Pega Process Fabric Hub
in a Pega Cloud services environment, the Pega Cloud services team deploy the Pega Process Fabric Hub for you. To request that Pega Cloud services install and configure the Pega Process Fabric Hub
in your environment, you must make a request by selecting
New
request in
My Support Portal and include the networking details and
operator details in the request. For the latest documentation on making requests, see
My Support Portal: New Design, Streamlined
Features. Ensure that you request hosting the Pega Process Fabric Hub on an HTTPS port. For a Pega Cloud services environment, proceed with
configuring an administrative user. For more information, see
Creating an administrative user for the Pega Process Fabric Hub.
Before you begin: Prepare for the Pega Process Fabric Hub installation:
- Ensure that your Pega Platform environment is hosted on an
HTTPS port and has valid certificates.
- In your Pega Platform environment, create an application that
you want to route assignments to the Pega Process Fabric Hub. For more
information, see Creating applications.
- As the Pega Process Fabric Hub opens assignments directly in the
respective application, ensure that a default portal for users in an access
group is the portal in which they process the assignments. For example, assign
Your
application:Managers access group to the Case
Manager portal. For more information, see Granting portal access to an access group.
- Create a request to obtain the
PegaProcessFabricHub.jar
product rule file. For more information, see Digital Delivery.
The Pega Process Fabric Hub installation adds the
DataSyncOperator operator in your Pega Platform environment. Application registration and background
processing rules reference the
DataSyncOperator operator.
You need this operator in your environment for various processes that are connected to
the Pega Process Fabric Hub.
- In the header of Dev Studio, click .
- On the Application: Import wizard tab, in the
Import file section, select Local
file, and then click Choose file.
- In the file browser window, navigate to the
PegaProcessFabricHub.jar product rule file, and then
double-click the file. - On the Application: Import wizard tab, click
Next.
- In the File information section, select the
Enable advanced mode to provide more granular control over the
import process check box, and then click
Next.
- On the Operators tab, select the Enable new
operators and overwrite existing operators on import check box,
and then click Next.
Result: Your system now includes the
DataSyncOperator operator. Ensure that you
enable the DataSyncOperator operator and then leave
the operator unchanged. Editing fields in the operator rule form can cause
issues during activating your applications and changing the operator's access
group can cause the synchronization between your applications and the Pega Process Fabric Hub to fail. If you leave the Enable new
operators and overwrite existing operators on import, activation
of remote applications fail.
- On the No Changes tab, click
Next.
- On the Updates tab, click
Next.
- In the Aged Updates section, click
Next.
- After the import is complete, click Done.
Result: The Pega Process Fabric Hub is installed in your
Pega Platform environment as a separate application. The
following access groups are available in your system:
PPF:Administrators,
PPF:Configurators,
PPF:Managers, and
PPF:Users. Users with the
PPF:Configurators access group can register
applications in the Pega Process Fabric Hub.
What to do next: When the Pega Process Fabric Hub is available in
your Pega Platform environment, complete the following tasks:
- Create operators for the Pega Process Fabric Hub with IDs that are the
same as operator IDs from remote applications that you want to communicate with
the Pega Process Fabric Hub. For more information, see Creating operator IDs.
- Provide users with access to the Pega Process Fabric Hub by assigning
PPF:Configurators,
PPF:Managers, and
PPF:Users to operators. For more information,
see Defining operator contact information and application access.
- If you host your Pega Process Fabric Hub application in a Pega Cloud environment, perform additional configurations that are
specific for Pega Cloud. For more information, see Preparing Pega Process Fabric Hub for the Pega Cloud services environment.
- Optionally, if your business scenario requires managing the Pega Process Fabric Hub from Dev Studio and
Admin Studio, configure an administrative user. For more
information, see Creating an administrative user for the Pega Process Fabric Hub.
- Ensure that operators with the PPF:Configurators
access group can check out rules. For more information, see Defining security information for an operator.
- Create connections between the Pega Process Fabric Hub and your
applications so that the Pega Process Fabric Hub can fetch data about
assignments and operators. For more information, see Registering applications in the Pega Process Fabric Hub.
