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Managing applications in Pega Process Fabric Hub

Updated on February 25, 2022

Respond in a flexible way to dynamically changing business objectives by governing the life cycle of the applications that you connect to Pega Process Fabric Hub. As a result, you ensure that Pega Process Fabric Hub reflects the actual work in your organization. You also save time because you can manage the connections between all your applications and Pega Process Fabric Hub on one screen.

For example, you can stop synchronization with an application that currently is not in use in your organization, so that Pega Process Fabric Hub stops syncing data with the application. Later, you can start the synchronization again when the business circumstances change.
Manage your remote applications in Pega Process Fabric Hub by performing the following actions:

Updating work queue data

Resynchronize mapping between work queues and operators in Pega Process Fabric Hub to reflect latest changes in your organization, and to ensure that Pega Process Fabric Hub correctly routes work.

For example, you can update work queue data after you create new work queues in your remote application and associate them with users, or when associations between users and work queues change.
  1. In the navigation pane of Pega Process Fabric Hub, click Registered applications.
  2. In the Registered applications section, click the application for which you want to update mapping.
  3. Click ActionsUpdate work queue data.
  4. In the Update work queue data dialog box, click Update.
For example:

Disabling and enabling applications

Exclude assignments from an application from work queues, worklists, reports, and the Next Best Work algorithm without stopping the synchronization of data between the application and Pega Process Fabric Hub by disabling the application. After your scenario changes, you can enable the application.

For example, you can disable an application when you need to update the application security configuration and you do not want users to log in to the application. The data synchronization continues after you disable the application but users cannot access the assignments or assignments data from the application in Pega Process Fabric Hub.
  1. In the navigation pane of Pega Process Fabric Hub, click Registered applications.
  2. In the Registered applications section, click the application that you want to disable.
  3. Disable the application:
    1. Click ActionsDisable.
    2. In the Disable application dialog box, click Disable.
    Result: The excludes assignments from the application from work queues, worklists, reports, and the Next Best Work. The application is disabled, as in the following figure:
    Disabled application details
    Application details with a message and a status that inform that the application is disabled.
  4. When appropriate, enable the application:
    1. In the application section header, click Enable.
    2. In the Enable application dialog box, click Enable.
    Result: The application is active in Pega Process Fabric Hub, as in the following figure. Pega Process Fabric Hub includes assignments from the application in work queues, worklists, reports, and the Next Best Work.
    Active application
    Details of an application with a message and a status that inform that the application is active.
For example:

Stopping and starting synchronization with Pega Process Fabric Hub

Stop data synchronization to temporarily pause data publication between your remote application and Pega Process Fabric Hub, for example when you want to update the registered application and the update might impact the assignments data. You can restart the synchronization when your scenario changes.

  1. In the navigation pane of Pega Process Fabric Hub, click Registered applications.
  2. In the Registered applications section, click the application that you want to stop syncing data with Pega Process Fabric Hub.
  3. Stop data synchronization:
    1. Click ActionsStop sync
    2. In the Stop sync dialog box, click Stop sync.
    Result: The data synchronization between the remote application and Pega Process Fabric Hub is discontinued, as shown in the following figure:
    Sync stopped application details
    Application details for an application that is disabled and the synchronization is stopped.
  4. When appropriate, restart data synchronization:
    1. In the application section header, click Start sync.
    2. In the Start sync dialog box, click Start sync.
    Result: The remote application is active and synchronizes data with Pega Process Fabric Hub.
For example:

Editing application details in Pega Process Fabric Hub

Adjust the connection between your remote application and Pega Process Fabric Hub to dynamically changing circumstances by editing application details. For example, you can update client secret, client ID, or URL.

  1. In the navigation pane of Pega Process Fabric Hub, click Registered applications.
  2. In the Registered applications section, click the application that you want to update.
  3. Click ActionsEdit.
  4. In the Edit application details dialog box, enter new values.
  5. Click Update.
For example: The following figure shows the Edit application details dialog box with sample details that you can update:
Editing application details
A dialog box with application details that you can update.

Deleting applications from Pega Process Fabric Hub

When your business scenario no longer requires a connection between your remote application and Pega Process Fabric Hub, delete the application from Pega Process Fabric Hub.

Before you begin: Stop data synchronization between your remote application and Pega Process Fabric Hub. For more information, see Stopping and starting synchronization with Pega Process Fabric Hub.

You can also delete an application before you activate it for the first time.

Deleting an application permanently removes related work queues and assignments from Pega Process Fabric Hub. Deleting the application does not delete the application from your system but permanently deletes the connection between Pega Process Fabric Hub and your application. If you want to get back to using the deleted application, you need to activate the application again. For more information, see Activating applications in Pega Process Fabric Hub.

  1. In the navigation pane of Pega Process Fabric Hub, click Registered applications.
  2. In the Registered applications section, click the application that you want to delete.
  3. Click ActionsDelete.
  4. In the Delete application dialog box, click Delete.
For example:
  • Previous topic Registering and activating a wrapper application in Pega Process Fabric Hub
  • Next topic Manually deleting the connection between Pega Process Fabric Hub and a remote application

Tags

Pega Process Fabric Hub 2.1 Case Management

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