Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Registering and activating a wrapper application in Pega Process Fabric Hub

Updated on August 26, 2022

Process work from your remote Salesforce Platform in a unified interface by activating your wrapper application in Pega Process Fabric Hub. After you register and activate your wrapper application, you can take advantage of features such as Interwoven Worklist or Pega Process Fabric Hub Insights, to analyze and process Salesforce entities.

Important: The Pega Process Fabric Hub Connector component for Salesforce is a product offered fully by Pegasystems. Salesforce does not offer, sponsor, or endorse Pega Process Fabric Hub Connector for Salesforce, and Pegasystems does not offer, sponsor, or endorse any Salesforce products.
  1. Log in to Pega Process Fabric Hub.
  2. In the navigation pane of Pega Process Fabric Hub, click Registered applications.
  3. In the header of the Registered applications section, click Register application.
  4. In the Register application dialog box, in the Platform list, select Salesforce.
  5. In the System URL field, enter the URL of your Salesforce Platform.
    Pega Process Fabric Hub uses the system URL for redirecting purposes.
  6. In the Connector hosted on section, determine where you want to host your wrapper application with the connector:
    ChoicesActions
    The same Pega Process Fabric Hub instanceSelect Local hub instance.
    An independent remote system
    1. Select Remote Pega instance.
    2. In the Connector URL field, enter the URL of your wrapper application that you host on Pega Platform.
    3. In the Client ID field, enter the OAuth 2.0 client registration ID that you generate when creating the OAuth 2.0 client registration.
    4. In the Client Secret field, enter the client secret that you generate when creating the OAuth 2.0 client registration.
  7. Click Continue.For example: The following figure shows sample data that the system requires for a wrapper application registration that is hosted in your local hub instance:

    Registering a wrapper application that is hosted locally
    Registering a wrapper application that is hosted locally.

    The following figure shows sample data that the system requires for a wrapper application registration that is hosted in an independent remote system:

    Registering a wrapper application that is hosted remotely
    The Register application dialog box that contains information necessary to register a wrapper application that is hosted remotely.

  8. Continue the process depending on the registration status:
    ChoicesActions
    Application registration is successful
    1. In the Register application dialog box, in the Application list, select an application that you want to register, and then click Create, as shown in the following figure:
      Selecting an application
      The Register application dialog box with a list of applications available for registration.
      Result: The landing page of your application opens. Your application has the Pending-Activation status.
    2. Activate your application by performing the actions in step 9.
    Application registration failsAnalyze and troubleshoot issues that cause registration failure.

    For more information, see Troubleshooting application registration errors.

  9. On the landing page of your application, click Activate connection, as shown in the following figures:
    Activating a wrapper application that is hosted locally
    A landing page of a registered wrapper application with the Activate connection button.
    Activating a wrapper application that is hosted remotely
    A landing page of a registered wrapper application with the Activate connection button.
    Result: Your application has the Sync in progress status, as shown in the following figure:
    Syncing a wrapper application
    A landing page that lists an activation status and details of a wrapper application.
  10. View the activation result by clicking ActionsRefresh, and then verify the activation status:
    ChoicesActions
    The status is Sync-InProgressThe synchronization process is still in progress. Wait until the synchronization is complete and the activation automatically changes the status to Active.
    The status is ActiveYour application is active in Pega Process Fabric Hub. You can now manage work in your Interwoven Worklist.
    The status is Activation-FailureDetermine and eliminate the cause of the activation failure:
    1. Analyze the activation error message.
    2. Fix the issue as necessary.
    3. In the Activation details section, click Activate connection, and then refresh the page.
  11. Optional: To use an application icon that corresponds with your business requirements, in the Application details section, click Change icon, and then in the icons list, select a new graphic.For example: For a loan requests application, select an icon with a stack of banknotes, as in the following example:
    A sample icon to associate with an application
    An icon with banknotes that corresponds with a banking application.
    Result: A list of your registered applications displays icons that are distinguishable and relevant for your applications, as in the following figure:
    Registered applications list with distinguishable icons
    A list that displays registered applications that have unique icons.
  • Previous topic Configuring a Pega Platform wrapper application
  • Next topic Managing applications in Pega Process Fabric Hub

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us