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Changing the default behavior in the lack of eligibility status

Updated on September 12, 2020

In a Business-to-Business (B2B) negotiation, you can create a new offer bundle for eligible B2B account members only. Pega Customer Decision Hub calculates the eligibility status and sends it to Pega Retail Advisor.

Before you begin:

If Pega Customer Decision Hub does not send eligibility information for an account member, then, by default, the member status is ineligible. You can change this default behavior by performing the following steps.

  1. In the Dev Studio header search text field, enter MapEligibilities, and then select the data transform in the PegaData-Contact class from the results.
  2. Save the data transform in your implementation ruleset. For more information, see Data Transforms - Completing the New or Save As form.
  3. Locate the row that displays a target value of .Eligibility. In the Source column, change the value to "true".

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