Implementing SMS notifications
Customers in a queue can be notified by SMS message when their service time approaches. To implement this function, save the PegaCA-Work-Interaction-Retail.HandleSMSProcessing activity to your implementation ruleset.
- In the Dev Studio header search box, enter HandleSMSProcessing, and then select the result which applies to PegaCA-Work-Interaction-Retail.
- Click Save As to save the activity to your ruleset.
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