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Modifying the user experience (UX) customization

Updated on September 12, 2020

Customizing the Pega Retail Advisor user experience to meet the UX standards at your site includes the following procedures.

Localization and accessibility are also common user experience requirements. For more information, see the Pega Platform help.

  • Determining the application skin and styles to modify

    You can customize the skinning of the application so that it complies with the branding and styling standards at your site.

  • Designing for screen performance

    Determine screen performance requirements for your applications. The following list describes examples of performance requirements.

  • Optional: Determining which part of the user interface to modify

    When associates access the Retail User Portal, they see the Home page, which displays the Quick Actions available to the user. By default, the available Quick Actions are Queue, Accounts, and New Customer. The current queue is displayed in a panel on the right side of the screen. The bottom part of the screen is the Promotions area, which shows the list of current offers in the store. You can customize the user interface and add additional Quick Actions.

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