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Optional: Customizing member eligibility calculation

Updated on September 12, 2020

You can customize the eligibility calculation logic in Pega Retail Advisor. For example, you might customize if you need to calculate member eligibility based on a customer's credit score.

Before you begin: Use the decisions that you made during Defining member eligibility customizations.
  1. Launch the Pega Customer Decision Hub portal.
  2. Click Next-Best-ActionSupporting Decisions.
  3. In the search text field, enter MultiLevelEligibility, and then click the strategy in the list of results.
  4. Edit the strategy according to your business requirements.
  • Previous topic Optional: Customizing budget calculation
  • Next topic Changing the default behavior in the lack of eligibility status

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