Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Configuring robot failure tolerance

Updated on January 31, 2022

You can configure work group-specific thresholds to ensure that robots that fail their assignments too often cannot work in the context of the current work group and generate failed assignments.

Pega Robot Manager stops every robot that reaches or exceeds any of the failure thresholds.
  1. Log in to Pega Robot Manager.
  2. On the Pega Robot Manager menu bar, select Robots.
  3. Select the work group whose failure thresholds you want to modify.
  4. In the Settings widget, click the Edit icon.
  5. Modify the failure thresholds for the robots in the work group:
    • To modify the number of consecutive failed assignments that the assignment type can tolerate for each robot within the alert evaluation time, update the Consecutive failures property value. The default value is 5.
    • To modify the percentage of failed assignments that the assignment type can tolerate for each robot within the alert evaluation time, update the Failed automations threshold per robot (%) property. The default value is 80.
    See the following figure for reference:
    Setting the failure thresholds for a work group
    Setting failure thresholds for a work group
  6. Click Submit to confirm your settings.
  7. Optional: Review and adjust to your business objectives any of the intervals that are related to failure thresholds.
    For example: You can determine how long a robot can remain in the APPLICATION NOT READY state before being shut down, or how long to prevent an underperforming robot from moving between work groups and performing additional assignments.
    For more information, see Configuring robot intervals.
  8. Optional: Adjust the default notification thresholds to your business needs.
    With meaningful notification thresholds, you can learn about robots that are approaching a failure threshold through web gadget or email notifications. This way, you can attend to a failing robot before Pega Robot Manager tops that robot. For more information, see Configuring notification thresholds.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us