Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Enabling automatic cleanup of disconnected robots

Updated on January 31, 2022

The ProcessStaleRobots agent finds running robots that have lost connectivity with Pega Robot Manager and stops them. Robots that have lost connectivity (are no longer heartbeating) appear with a red error state (Needs attention).

If the robot starts heartbeating again, it resumes its assignments. To unregister robots that have lost connectivity, use the ProcessStaleRobots agent.
Note: Enabling this agent might impact robot scheduling when a robot stops communicating because of a network issue.
  1. Click RecordsSys AdminAgent Schedule.
  2. Select the Pega-Robotic-AutomationPackageManagement instance on the node where you want to enable the ProcessStaleRobots agent.
  3. Select the Enabled? check box for the ProcessStaleRobots agent.
  4. Click Save.
  • Previous topic Enabling monitoring of robot and RPA Service health
  • Next topic Enabling automatic cleanup of stale automation assignments

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us