You can improve your experience with Pega Robot Manager by enabling gadget and email notifications.
When notifications are enabled, you receive emails about issues with your robots, for example when a robot loses connectivity, scheduling service is down, or automation execution time is too long. Pega Robot Manager uses the notification feature of Pega Platform. For more information, see Engaging and notifying stakeholders.
To see notification preferences, you must define at least one case type.
- Customizing notifications for individual operators
You can enable and customize notifications for individual users.
- Viewing notifications in the gadget
You can view the notifications through a gadget.
- Assign to Robot Queue
You can define case statuses within the Assign to Robot Queue: Setting case status based on robotic automation status smart shape.