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Managing robots

Updated on January 31, 2022

You can start, stop, terminate robots, and move them between work groups.

You can manage your robots from two pages: the work group page, which displays only robots assigned to this work group, and from the Robots page, which displays all your robots and can be filtered by robot status and work group.

A robot a remote computer running a Windows operating system, where Robotic Automation Runtime is installed, and optionally, an RPA Service is also installed. RPA Service is a Windows service that is installed on the same computer as the runtime executable and acts as an intermediary between the runtime process and Pega Robot Manager.

The following table describes status of robot and available commands, depending on the status of the robot and of the RPA Service. Available options may be limited if commands are pending execution.

Is RPA Service active?Is Runtime running?Robot statusAvailable commands
YesNoStandby (blue)

Start (if not on schedule and no command is being processed)

Terminate (if Start fails)

YesYesRunning (green)

Stop (if no command is being processed)

Terminate (if Stop fails)

Running (red)Stop (if no command is being processed and the robot has not lost connectivity)
NoYesRunning (green)Stop (if no command is being processed), no ability to terminate
Running (red)Stop (if no command is being processed and the robot has not lost connectivity), no ability to terminate

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