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Using Pega Robot Manager

Updated on January 31, 2022

Use Pega Robot Manager to manage and deploy automation packages to both attended robotic desktop automation (RDA) and unattended robotic process automation (RPA), monitor the performance, health, and throughput of your RPA robots; and manage the life cycle of your RPA robots, including manual start and stop, and defining scheduled actions to enable more throughput when the workload is high.

You can also create and view reports on robot health, exceptions and usage data.

  • Configuring your organizational hierarchy

    You can use Pega Robot Manager to deploy automation packages to users who run desktop automations on their local workstations.

  • Pega Robot Manager dashboard

    The Pega Robot Manager dashboard is a centralized workspace that displays operational information about your robotic process automations and key performance indicators, such as the status of your robots or cases that are past their service-level agreement (SLA).

  • Managing work groups and assignment types

    You can use Pega Robot Manager to manage your work groups and assignment types in several ways.

  • Auto-balancing robot workload across work groups

    Pega Robot Manager uses Auto-balancing to dynamically move robots between work groups to maximize robot efficiency and ensure robotic work assignments are processed within SLA.

  • Managing robots

    You can start, stop, terminate robots, and move them between work groups.

  • Scheduling robots

    By setting schedules for robots, you reduce the amount of manual effort in managing your robots. In this way, robots can be stopped outside of working hours, or can be moved between work groups to provide assistance during known peak hours.

  • Automation package basics

    To successfully automate a task, a robot must first load an automation package that contains the instructions necessary to run the automation.

  • Learning about robot issues through notifications

    You can improve your experience with Pega Robot Manager by enabling gadget and email notifications.

  • Previous topic Enabling the collection of Pega Robot Runtime data for reporting
  • Next topic Configuring your organizational hierarchy

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