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Automation packages

Updated on October 7, 2021

After you build an automation, you can publish automation packages to a Package Server and then to Pega Robot Manager, which displays all the available packages that developers can publish.

You can use Pega Robotic Automation Importer to enable easier development for attended (RDA) implementations. For more information on the Importer, see Pega Robotic Automation Importer component.

Once the package appears in Pega Robot Manager, you can then deploy the automation package to a robotic work group, department of users, or individual users in your organization. For example, a package can contain updates to customer service tasks, which you can test and then deploy those changes to contact center agents who respond to calls from customers.

When a robot logs in to Pega Platform, the robot registers into its defined work group, retrieves the automation package that is assigned to that work group, loads it, and then begins requesting automation assignments.

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