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Changing the default time units for calculating duration

Updated on October 7, 2021

Meet your business requirements by changing the time units for the duration fields.

For example, you might choose to show a duration in minutes instead of seconds for aggregated values.
Before you begin: Ensure that your user account has at least one of the following access roles:
  • Admin
  • ReportAdmin
  • ReportWriter
For more information, see Access groups and roles in Pega Robot Manager.
  1. In the navigation pane of Pega Robot Manager, click AnalyticsReports.
  2. Open a report, and then click Edit report.
  3. Hover over the duration column, and then click the Open Menu icon or right-click the column name to open the context menu.
  4. From the context menu, select Format, as shown in the following example:
    Formatting the Total duration column
    You can format the time period for a duration column through the context menu.
  5. In the Format values field, enter Duration, and choose one of the available options.
    For example: You can adjust Total duration to show seconds, as shown in the following animation:
    Selecting the time unit for calculating duration
    You can select various time units for calculating duration, such as seconds, minutes,
        hours, and days.
  6. Click Apply changes.
Result: The selected column displays the calculated duration in the units that you selected, as shown in the following example:
Report showing event total duration in seconds
A report showing event total duration in seconds.

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