Robots can retrieve assignment types by using one of the following methods: by urgency, or by their order on the work group page. By default, robots retrieve assignments based on their urgency.

1. In the navigation pane of Pega Robot Manager, click Unattended RPAWork groups.
2. Click the work group that contains the assignment type that you want to re-prioritize.
3. In the Assignment types section, click the Pencil icon.
4. Perform one of the following actions:
   • To prioritize by assignment type, select the Assignment type radio button and use the drag handles to reorder the list.
   • To prioritize by urgency, select the Most urgent radio button.
5. Click Submit.

• Managing work groups and assignment types