Understanding robot failure thresholds
Learn about the failure thresholds and other settings through which control how Pega Robot Manager determines whether robots are underperforming.
When a robot breaches any of the thresholds, then Robot Manager stops that robot. That robot cannot perform any further tasks in the current work group.
Underperforming robots can move between work groups, because the root cause of the robot's repeated failure might be related to the current work group, for example, to issues with the local application that the work group uses.
Alert evaluation time
The evaluation time interval is a dynamic snapshot of a specific time period that Robot Manager uses to evaluate robot performance. The default alert evaluation time is 60 minutes.
For more information, see Configuring robot intervals.
Consecutive failures threshold
Indicates the number of consecutive failed assignments the work group can accept for
each robot. The default threshold value is 5. If a
robot reaches the specified threshold, Robot Manager
considers the robot underperforming and stops that robot.
Failed automations threshold
Indicates the percentage of assignments that can fail for each robot within the alert evaluation time. The default value is 20%, which means that a robot can fail two out of ten assignments. If a robot exceeds the specified percent of failed automations, Robot Manager considers the robot underperforming and stops that robot.
Not ready threshold
Indicates how long a robot can remain in the APPLICATION NOT
READY state before Robot Manager
considers that robot underperforming.
If a robot did not start working on any assignment before assuming the APPLICATION NOT READY state, and the robot reaches the Not ready threshold, then Robot Manager stops the robot.
If a robot started working on an assignment before assuming the APPLICATION NOT READY state and the robot reaches the Not ready threshold, Robot Manager waits until the assignment on which the robot is working times out and then stops the robot.
For more information, see Configuring robot intervals.
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