Configure a Windows environment that hosts a robot to access Pega Robot Manager by using the registration operator
credentials.
When you configure the RPA service with the registration operator credentials, Robot Manager can open and close Windows session for the robot
machine as needed.
To register an unattended robot with Robot Manager, provide the registration operator credentials in
the Credential Manager utility for each Windows machine that hosts the RPA service.
Depending on your security policy, you can reuse the registration operator credentials
on multiple machines.
In a Windows machine that hosts the RPA service, open the Program
Files(x86)/Pegasystems/Pega RPA Service folder.
Double-click the CredMgrUI.exe file to launch the
Credential Manager utility, as shown in the following example:
Accessing the Credential Manager utility on a robot virtual
machine
In the Credential Manager utility, provide the registration operator
credentials:
In the Credentials Details section, expand the
Credential list and select
Registration operator.
In the Username field, enter the Pega Platform ID of the registration operator for this
robot to use to register with Robot Manager.
In the Password field, enter the current
Pega Platform registration operator
password.
Note: Update this field every time you change the registration operator
password in Pega Platform (for example, when the
password expires).
Click Add.
Provide the Windows machine credentials:
In the Credentials Details section, expand the
Credential list and select Windows
user.
In the Username field, enter the virtual machine
name.
In the Password field, enter the current
password to the virtual machine.
Note: Update this field every time you change the virtual machine
password, for example, because of your security policy best
practices.
Click Add.
Note: When the RPA Service registers with Robot Manager, the service creates an
operator in Robot Manager and starts to
send heartbeat messages in regular intervals. When a machine needs a
command (for example, to stop or start), Robot Manager writes that command in a table.
The RPA service retrieves that command during the next call to the
heartbeat service.
For more information, see the following figure:Configuration of Robot Runtime access to Robot Manager
Launch the Services application.
For example: You can use the Windows search bar to find and launch the Services
application, as shown in the following figure:Launching the Services application
From the list of services, select Pega RPA
Service.
Perform one of the following actions:
If the service is stopped, click Start.
If the service is running, click
Restart.
For reference, see the following figure:Pega RPA Service in the Services application
Result: The Robots landing page in Pega Robot Manager displays the robot that has the
Standby status. The robot name corresponds to the
pattern that you configured in the CommonConfig.xml file, for
example, robotName="{MachineName}", as shown in the following
figure:A robot that successfully connected to Robot Manager
