Managing work groups and assignment types
You can use Pega Robot Manager to manage your work groups and assignment types in several ways.
For example, you can create work groups and assignment types, as well as start, stop, and change priority assignment types. You can also monitor health of your work groups and process failed assignments.
Assignment types in Pega Robot Manager correspond to work queues
in Pega Platform.
- Creating robotic work groups and assignment types
- Monitoring work groups
- Re-prioritizing assignment types
- Starting and stopping assignment types
- Configuring assignment types
- Modifying the heartbeat and work polling intervals
- Viewing conflicts for work assignments
- Viewing work assignments that timed out
- Viewing unexpected errors for work assignments
- Processing failed assignments
- Handling underperforming robots
- Configuring robot intervals
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