Configuring robot failure tolerance
For robots that fail their assignments too often, configure work group-specific thresholds to stop the robot from working in the current work group if these specific thresholds are exceeded.
Pega Robot Manager stops every robot that reaches or exceeds any of the failure thresholds.- In the navigation pane of Pega Robot Manager, click .
- Select the work group whose failure thresholds you want to modify.
- In the Settings widget, click the Edit icon.
- Optional: To modify the failure thresholds for the robots in the work group, update the
properties you want to change:
- To modify the number of consecutive failed assignments that the assignment type can accept for each robot within the alert evaluation time, update the Consecutive failures property value. The default value is 5.
- To modify the percentage of failed assignments that the assignment type can accept for each robot within the alert evaluation time, update the Failed automations threshold per robot (%) property. The default value is 20.
See the following figure for reference: - Optional: To prevent robots from stopping based on threshold settings for consecutive
failures and failed automations, complete the following steps:
- In the Consecutive failures field, enter -1 or any negative value.
- In the Failed automations threshold per robot (%) field, enter 101 or any value above 100.
- Click Submit to confirm your settings.
- Optional: Review the intervals that are related to failure thresholds, and adjust values
as needed based on your business objectives.For more information, see Configuring robot intervals.
- Optional: Adjust the default notification thresholds to your business needs.With meaningful notification thresholds, you can learn about robots that are approaching a failure threshold through web gadget or email notifications. This way, you can attend to a failing robot before Robot Manager stops that robot. For more information, see Configuring notification thresholds.
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