A robot is a remote computer which: runs on a Windows operating system; has been installed with the Robotic Automation Runtime; and, optionally, has been installed with the RPA Service. The RPA Service is a Windows service that is installed on the same computer as the runtime executable and acts as an intermediary between the runtime process and Pega Robot Manager.
The following table describes which commands are available for which robot status, depending on the status of Runtime and RPA Service. The available options may be limited if commands are pending execution.
|Is RPA Service active?
|Is Runtime running?
Start (if not based on a schedule and no command is being processed).
Terminate (if Start fails).
Stop (if no command is being processed).
Terminate (if Stop fails).
|Stop (if no command is being processed and the robot has not lost connectivity).
|Stop (if no command is being processed), but it is not possible to to terminate.
|Stop (if no command is being processed and the robot has not lost connectivity), but it is not possible to .
- Starting robots
You can manually start one robot, or multiple robots, either from the global list of robots or from the list of robots in a specific work group.
- Stopping robots
You can stop a robot either manually or according to a schedule.
- Terminating an unresponsive robot
If a robot that is controlled by the RPA Service does not respond to the stop command, you can terminate the robot.
- Understanding when a robot needs attention
A robot displays a red icon on the Work groups page, Robots page, and Dashboard page when:
- Moving robots between work groups
If you have more than one work group, you can move robots between workgroups either manually or by defining a schedule.