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Managing robots

Updated on December 20, 2022

You can start robots, stop robots, terminate robots, and move robots between work groups.

You can manage your robots from: either a given work group page, which displays only those robots assigned to this work group; or from the Robots page, which displays all your robots, and can be filtered by robot status and work group.

A robot is a remote computer which: runs on a Windows operating system; has been installed with the Robotic Automation Runtime; and, optionally, has been installed with the RPA Service. The RPA Service is a Windows service that is installed on the same computer as the runtime executable and acts as an intermediary between the runtime process and Pega Robot Manager.

The following table describes which commands are available for which robot status, depending on the status of Runtime and RPA Service. The available options may be limited if commands are pending execution.

Is RPA Service active?Is Runtime running?Robot statusAvailable commands
YesNoStandby (blue)

Start (if not based on a schedule and no command is being processed).

Terminate (if Start fails).

YesYesRunning (green)

Stop (if no command is being processed).

Terminate (if Stop fails).

Running (red)Stop (if no command is being processed and the robot has not lost connectivity).
NoNoOffNone.
NoYesRunning (green)Stop (if no command is being processed), but it is not possible to to terminate.
Running (red)Stop (if no command is being processed and the robot has not lost connectivity), but it is not possible to .

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