Robot activity chart
The Robot activity chart displays a graphical breakdown of how robots perform in a work group on a specific date. Learn how to read the chart by analyzing a sample use case.
As a robot administrator, use the data provided to better understand how your robots are used across the day.For example, if robots spend more time requesting new assignments than working, this might indicate that fewer robots are needed in order to efficiently process the work.
The sample use case matches the following screenshot of robot activity in a work group:
The column on the left of the timeline lists the robots in the work group, and the colored activity bars on the right indicate the sessions during the day that the robot worked in the work group. The icon preceding each activity bar indicates how the robot was started. Use the left mouse button to move through the timeline. Use the mouse scroll wheel to zoom the timeline in and out. For more information about a robot's status and startup indicators, click the Help gadget in the top-right corner of the chart.
In the sample use case, robot activity in the work group proceeds as follows:
- Pega Robot Manager™ automatically starts a robot in the Account management work group because new assignments were created, but no robots that could perform the work are active in that work group.
- An additional robot starts to complete assignments, based on an existing schedule.
- Because two robots are now working on assignments, Robot Manager calculates that a single robot is enough to complete the remaining work within the SLA boundaries, and stops the robot that was started by the auto-balancing engine.
- Robot Manager restarts the robot that it previously stopped because a new batch of open assignments now requires more than one robot, in order to efficiently process the assignments.
- Half an hour later, Robot Manager starts the third robot in the work group because the number of open assignments is increasing.
- A new robot starts completing assignments in the work group as a result of a scheduled start. The four robots continue working in the Account management work group, in an effort to complete all assignments on time.
- Because the number of open assignments is decreasing, Robot Manager determines that the scheduled robots alone can complete all the remaining work efficiently, and stops the two robots that were assigned to the work group through automatic workload balancing.
- The two scheduled robots continue completing the remaining work until there are no more queued assignments. The scheduled robots have no work assignments, enter the Ready state, and poll for work.
- New open assignments are created, and the scheduled robots start working again.
- A new robot starts working in the work group. That robot does not make a request for work. Instead, that robot runs an automation immediately after deploying the package.
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