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RPA Service-assisted robots registration

Updated on December 20, 2022

The RPA Service (and its associated robot) register in Pega Robot Manager by using the registration operator credentials.

When an RPA Service-assisted robot is started, it registers into a work group according to the following criteria (in order of precedence):

  1. If the robot was previously assigned to any work group, its last work group association is retained.

    When a robot is stopped and started again, it starts working in the work group that it belonged to when it stopped. If a robot is stopped, moved to a new work group, and then started again, it starts in the work group that it was moved to.

  2. For a robot that is not associated with any work group, the WorkgroupSpecifiedInPayloadTakesPrecedence dynamic system setting is checked.
    1. If WorkgroupSpecifiedInPayloadTakesPrecedence is set to true, the robot's work group is determined by the Pega Robot Runtime (according to either the Common Config setting or a command line parameter).
    2. If WorkgroupSpecifiedInPayloadTakesPrecedence is set to false, decision tables on the Pega Robot Manager side are used to identify the base work group for the robot in this order:
      1. pyGetWorkGroupByRobotID
      2. If pyGetWorkGroupByRobotID is invalid, then pyGetWorkGroupForRobotByRequestorOperatorID is used
      3. If pyGetWorkGroupForRobotByRequestorOperatorID is invalid, then the work group that is specified in the registration request of the robot is used (this is equivalent to WorkgroupSpecifiedInPayloadTakesPrecedence set to true)

For best results, set WorkgroupSpecifiedInPayloadTakesPrecedence to false and allow Pega Robot Manager to determine initial work group associations.

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