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Data page integration

Updated on October 19, 2022

You can also source your automation from a data page in your application. Data pages provide automatic access to data by populating page and page list properties with relevant data, depending on the circumstances and your business use case.

For example, you can configure your automation to pull the customer FICO score from another application. The automation can load the score onto the data page and then populate fields in the CSR’s application.

The following figure shows an example of sourcing an automation with a data page:

Sourcing automations by using a data page
Data page in Pega Platform used to source automations

This figure shows the following activities:

A - Configuring the data page by defining your data model and the edit mode.

B - Selecting Robotic desktop automation as the automation source and specify the automation activity ID for the robot to invoke. This value must match the ActivityName in the Robot Activity form in Robot Studio.

C - Mapping data into the robot by using the request transform. Map outputs back to your data model by using the response transform.

Note: Processing of Data Pages might take a prolonged time period to complete because assignment completion halts until the robot completes the work and returns the data to the data page. You can adjust the data page and the robot completion time by configuring the data page timeout.

In the example, the automation pulls the customer’s FICO score from a legacy application and loads it onto the data page. Then, the data populates the CSR’s screen through a UI request.

  • Previous topic Methods for integrating attended automations with your application

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