If everything is properly configured, the CyberArk integration with Pega Robotic Automation should work without issues. If you encounter issues, first determine if the issue is with your CyberArk setup or with how the integration is configured.

As part of the Application Access Manager software install, the CLIPasswordSDK.exe command line utility is installed in the following folder:

C:\Program Files (x86)\CyberArk\ApplicationPasswordSdk

Use this utility to test your CyberArk connection. For more information on testing with this utility, see the following sections in the CyberArk Credential Provider and ASCP Implementation Guide:

• Test the Credential Provider Installation
• CLI Application Password SDK
• Messages and Responses

To retrieve a single credential from CyberArk using this utility, perform the following steps:

1. Go to the ApplicationPasswordSdk folder.
2. Enter the following command, replacing all values in curly braces, including the curly braces, with actual values from your implementation:

   Clipasswordsdk GetPassword /p AppDescs.AppID=”{your application ID}” /p 
   Query=”Safe={your safe name};Folder={your folder name};Object={your object name}” /o 
   Password,PassProps.Username,PassProps.Address

Result: When properly configured, this command returns the credentials to the command window. Refer to the Messages and Responses section in the CyberArk documentation for more information if the credentials are not returned successfully.