Pega Sales Automation Hotfixes
The following tables list required hotfixes for the Pega® Sales Automation (SA) application. To request a hotfix, go to your account on My Support Portal. Click +Create and select Request Type > Existing Hotfix Request. Enter and verify the hotfix details and click Submit.
Import each type of hotfix in the listed order during the SA installation or upgrade:
Apply Pega Platform hotfixes immediately after the Pega Platform installation or upgrade.
Apply Pega Sales Automation hotfixes just after you complete the application bundle import.
To see hotfix installation details, see the readme that is included in the hotfix.
Pega Sales Automation 7.4
Required Pega Platform hotfixes for Pega Sales Automation 7.4
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.4 | HFix-43818 | Menu items or links not clickable in IE browser. |
| HFix-43619 | Expiry of the token causes down time for customers. |
Required Pega Sales Automation 7.4 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.4 | HFix-44014 | This hotfix provides solution for issues fixed post Pega Sales Automation 7.4 GA. |
Pega Sales Automation 7.31
Required Pega Platform hotfixes for Pega Sales Automation 7.31
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.3.1 | HFix-40637 | Action failed error on launching new harness. |
| HFix-38636 | Mobile Offline access group can’t seem to display menus. | |
| HFix-38588 | Activity status message in data loaders. | |
| HFix-39127 | Timeline control not rendering. |
Required Pega Sales Automation 7.31 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.3.1 | HFIX-43274 | Appointment time slot difference issue. All appointments are shifted in time by two hours forward. |
| HFIX-43119 | The UI is misaligned : time blocks do not match the busy scheduled. | |
| HFIX-43046 | Upgrade utility is not working as expected. | |
| HFIX-42748 | On Local campaigns dashboard checkbox is not working as expected. | |
| HFIX-42686 | For appointment, selected slot before 5 AM is not displayed as Busy. | |
| HFIX-42449 | Pega Sales Automation Outlook add issue. | |
| HFIX-42336 | Info messages on Error log level in PegaRULES.log. | |
| HFIX-41221 | An error is encountered when accessing the contracts after creating a market campaign. | |
| HFIX-41718 | Assignments are not getting cleared on click of Cancel button. | |
| HFIX-40931 | The Section-DisplayDevices-Screen alignment is not proper because of pagination issue. | |
| HFIX-40846 | The Category drop down is empty under the attachment tab in 360 view. | |
| HFIX-40031 | Mobile application error if UDFs not installed (property optimization). | |
| HFIX-39982 | Error encountered while importing HistoricalData.zip in SQL instance. | |
| HFIX-39856 | This hotfix includes Microsoft outlook add-in for Pega Sales Automation 7.31. | |
| HFix-39503 | Cumulative hotfix release supporting important Pega-identified issues. |
Pega Sales Automation 7.22
Required Pega Platform hotfixes for Pega Sales Automation 7.22
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.2 | HFix-31157 | When using IE, the Operator image not displayed on the portal. |
| HFix-31220 | Organization Hierarchy link disappears on viewing details. | |
| HFix-31292 | pyContentType column not getting populated in the recent table. | |
| HFix-31368 | Cancel button is missing on the Data Import Wizard. | |
| HFix-31701 | Relevant records of rec id of work class fetching incorrect res. | |
| HFix-32630 | The new Bulk Upload-Contact functionality fails to create Primary Individual (C2A) and Primary Business (B2C) Accounts. | |
| 7.2 | HFix-27004 | Export to PDF functionality is not working. Third party jar pd4ml.jar needs to be installed in the system. |
Required Pega Sales Automation 7.22 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.3.1 | HFix-38503 | Complete text is not displayed in the Opportunity field in Sales Automation Healthcare 7.22. |
| HFix-39366 | Database class mapping issues cause report definitions to fail. | |
| 7.2.2 | HFix-32371 | Post-GA hotfix that addresses a number of GA issues. For details of the issues addressed, see the hotfix readme. |
| HFix-33155 | Alternative stages are incorrectly displayed when you attempt to display Case stages. | |
| HFix-33173 | Changes are required to address the following issues:
| |
| HFix-33575 | In systems connected to MSSQL databases, you are not able to create Work Objects. | |
| HFix-33684 | Individual Account relationship type menu displays a Business-to-Business (B2B) relationship type when it should only include a Customer-to-Account (C2A) relationship type. | |
| HFix-33779 | Sales Automation requires support for Outlook Calendar syncing from Microsoft Exchange. | |
| HFix-33871 | After an offer is accepted and a Lead work order is created, it remains unavailable from the Campaign harness. | |
| HFix-34172 | Custom Searches do not support Global Searching. | |
| HFix-34473 | Overridden Default workgroup in Sales Automation layer causes routing failure. |
Pega Sales Automation 7.21
Required Pega Platform hotfixes for Pega Sales Automation 7.21
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.1 | HFix-26564 | Modal windows in iPad landscape mode are cut off. |
| HFix-26851 | Null pointer exception on mobile device when opening list items. | |
| HFix-26272 | MobileOffline:Obj-Open-By-Handle throws “Empty Work Item Handle”. | |
| HFix-27001 | OnChange event, Post Value action does not work when editing RTE. | |
| HFix-27029 | Editing WO navigates to List page and show perform harness. | |
| HFix-26824 | Layout Group of type other doesn’t always toggle tabs. | |
| HFix-26640 | Delta sync is not empty in case of no changes on the server. | |
| HFix-26793 | Bad Performances of Delta sync (offline app). | |
| HFix-26931 | Issues with Auto-Complete in Iphone. | |
| HFix-26858 | Defer load not working for offline users. | |
| HFix-27113 | Mobile online operator hangs on login. |
Pega Sales Automation 7.14
Required Pega Platform hotfixes for Pega Sales Automation 7.14
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.1.8 | HFix-22618
(DL-45833) | Declare_pzRecentsCache is not loaded onto clipboard on mobile.
Note: HFix-22618 internally includes HFix-22560. |
| HFix-22739 (DL-46301) | Unable to localize “currently open” tooltip on tab control. | |
| HFix-22749 (DL-46301) | A run-time error is observed when using the Single Document Dynamic Container. | |
| HFix-23086 (DL-46954) | Report definition generates error due to timestamp column. |