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Application stack

Updated on May 10, 2021

The following figure shows the application stack. Your application inherits features from each layer.

Pega Sales Automation Implementation Guide

Pega Sales Automation application stack
Pega Sales Automation application stack

A new Pega Sales Automation installation includes Pega Customer Service, but Pega Customer Service is enabled only if licensed. If you are using Pega Customer Decision Hub, you must install that application separately.

Note: To view industry-specific application stack images, see each application chapter at the end of this book.
  • Previous topic Optical character recognition scanning in the Pega Sales Automation SAPlus sample application
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