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Changing the owner of a single lead

Updated on May 10, 2021

After you enable lead routing in App Studio and configure it, you can change the owner of a single lead.

Pega Sales Automation Implementation Guide
  1. Log in to the application as a Sales Ops.
  2. In the navigation pane, click Leads, and then open the lead that you want to modify.
  3. Click ActionsChange owner.
  4. In the New owner field, press the Down arrow key, and then select a new owner.
  5. Enter a change reason.
  6. Click Submit.

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