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Configure the sales process

Updated on May 10, 2021

In Pega Sales Automation, you can use case life cycle management tools to model your sales process and guide sales representatives through each stage of the process. Pega Sales Automation provides the Lead and Opportunity case types that represent the processes and work objects that drive the sales life cycle of your organization.

Pega Sales Automation Implementation Guide

You select the case types to include in your application when you build your implementation layer. If you need additional case types that are not provided in the application, you create them during your implementation.

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