Creating the Voice AI channel
Create a Voice AI channel to include the logic that defines how Voice AI generates suggestions.
Pega Sales Automation
Implementation Guide
- In the navigation pane of App Studio, click Channels.
- In the Create new channel interface section, click Voice AI.
- In the Details section, in the Channel interface name field, enter a meaningful label for your channel.
- To describe the purpose of the channel, in the Description field, enter a short summary for the channel.
- Click Save.
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