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8.4.1 patch release

Updated on September 23, 2021

This page includes the resolved issues in Sales Automation 8.4.1. For resolved issues in 8.4, see the Sales Automation Release Notes on the Pega Sales Automation product page.

Issue IDDescriptionVersion fixed

Duplicate Subscription entries in the Subscriptions table

Duplicate Subscription entries were created for the operator in the Subscriptions table, because of node-level keyed access data page.

Pega Sales Automation 8.4.1

Event appointments have the email sync icon in the explorer view

When you launched the Outlook add-in, for an appointment in Outlook, the Email icon was displayed for the work objects instead of the appointment icon.

Pega Sales Automation 8.4.1

Unable to cancel appointments in Outlook

Users were unable to cancel Outlook appointments from Pega Sales Automation.

Pega Sales Automation 8.4.1

Links not aligned in the contact pulse for emails

When an email was synced to Pega Sales Automation it was displayed in the pulse section for the corresponding contact but the links were not properly aligned.

Pega Sales Automation 8.4.1.

Error when updating the operator access

The system displayed the unable to find user ID error while creating the operator error message. The crmOperatorAccess page property referenced the D_OperatorAccess data page which had the pyUseridentifier value.

Pega Sales Automation 8.4.1

Unable to add a person as a contact in the Outlook add-in

Unable to create a contact by using the Add a person command in the Outlook add-in.

Pega Sales Automation 8.4.1

Mismatch in the opportunity count for the Win/Loss dashboard gadget

In the Win/Loss dashboard gadget, the opportunity count displayed and the number of opportunities after clicking on the count was not the same.

Pega Sales Automation 8.4.1

Forecast override in Forecast not working

On the Forecast screen, while trying to override with the override filter set to a specific territory, the forecast override amount was not reflecting the changes.

Pega Sales Automation 8.4.1

Not able to open lead assignments from My work queue

The pzinskey is wrongly constructed error was displayed when users opened a lead that was assigned to the work queue by using the lead routing.

Pega Sales Automation 8.4.1
BUG-543559, SE-60698

Change owner does not transfer worklist assignments

Operator A owned a case. When the ownership was changed by the sales manager to the operator B, the operator B was not able to work on it. The sales representative, who created the opportunity, had the assignment for the automated steps. The assignment was not transferred to the new owner, even after changing the owner of the opportunity. The new owner was not able to work on it.

Pega Sales Automation 8.3 hotfix

"Do not call/email" is showing as "--" in the Pega Infinity Mobile Client

When the Do not call/email feature was enabled for a contact, the contact review screen displayed -- instead of Do not call/email.

Pega Sales Automation 8.4.1

Work email is displayed when "Do not email" is selected

When the contact was marked as Do not email, the email address was displayed on the Contact landing page and when viewing the contact. It is fixed to display the Do not email message in those views.

Pega Sales Automation 8.4.1

"Do not call/email" is missing in the Pega Infinity Mobile Client

When the Do not call/email feature was enabled for a contact, the users were still able to make a call.

Pega Sales Automation 8.4.1
BUG-510379, BUG-537682, BUG-547041, BUG-547261, BUG-547605, BUG-547726, BUG-547727, BUG-547735, BUG-547984, BUG-548058, BUG-548059, BUG-548112, BUG-548140, BUG-548176, BUG-548239, BUG-548288, BUG-548300, BUG-548307, BUG-550931, BUG-551048Pega Sales Automation 8.4 localization issues fixed in 8.4.1.Pega Sales Automation 8.4.1

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