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Known issues in this release

Updated on April 23, 2021

This section describes the known issues that might occur in this release.

Note: To submit new issues or find out more about known issues, or to request a hotfix, go to the Pega Product Support Community. Look up or subscribe to your Support Requests (INCs) in My Support Portal. Ensure that you refer to the issue ID in all communications.
Issue IDTitle and DescriptionSuggested Resolution
BUG-640926, BUG-644231, BUG-641694Mobile application responsiveness limitations:
  • From the Navigation tab: Forecast, Reports, Engagement map, Webex recents are not available
  • On the Landing pages: stage view of opportunities and calendar view of appointments are not available
  • Lead scoring and Opportunity insights are not available
  • Launching Webex from leads or contacts is not available
  • Merge Opportunity action is not available
  • Stages and steps in the case life cycle for opportunities and leads are not available
  • Cancel action on any work object navigates back to the Home screen
  • Auto-complete inputs are not available
  • The Complete stage action on the Lead review screen is not available
No resolution at this time.
BUG-643926Case types requiring a manual update to appear when reusing the default Pega Sales Automation mobile channel.For information, see "Reusing the default mobile channel" in Sell everywhere with the mobile app.
For installations and upgrades, if using a Microsoft SQL Server database, a server setting might cause the import to fail when the import is 99% complete. This is due to an orphan instance that is not used in any functionality and does not cause any functional issues.If this happens, repeat the import and select the File on server option. The Import wizard will install the remaining instances.

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