This document describes new and improved features in the Pega Sales Automation 8.6 release.

This release focuses on the following key themes:

• Cisco Productivity Tools integration
• Zoom integration
• Power BI

For more information, see What's New in Pega CRM.

For a complete list of new Pega Platform features, see the Pega Platform Release Notes.

• Pega Sales Automation enhancements
• Financial Services enhancements
• Healthcare enhancements
• Insurance enhancements
• Issues addressed in this release
• Known issues in this release