This release focuses on the following key themes:

Deliver Intelligent Insights

Voice AI for Sales

Real-time speech-to-text insights to streamline and optimize sales calls

Sentiment/NLP Dashboard Widgets

NLP insights on trending topics and sentiment across organizations

Optimize Sales Representative Productivity

Sales Cadences

Guide sales representatives through selling touchpoints with improved lead management workflows

Enhanced data quality

Improve business health by eliminating lead duplication

Enhanced mobile capabilities

Increase seller productivity while offline

Renewal and remarket support for Insurance

For more information, see What's New in Pega CRM.

For a complete list of new Pega Platform features, see the Pega Platform Release Notes.