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Default workbaskets

Updated on April 26, 2021

This table lists the default work groups and workbaskets used in Smart Claims Engine.

Workbasket nameOrganizationDivisionUnitWorkgroupUsers
CE_ClaimsOperationsWBMyHealthPlanclaimsclaims[email protected]Claims Examiner, Junior Claims Examiner, Senior Claims Examiner, Claims Supervisor
CE_ClaimsAuditsWBMyHealthPlanclaimsclaims[email protected]Senior Claims Examiner,Claims Supervisor
CE_ClaimsCOBWBMyHealthPlanclaimsclaims[email protected]Claims Examiner, Senior Claims Examiner, Claims Supervisor
CE_ClaimsMemberWBMyHealthPlanclaimsclaims[email protected]Claims Examiner, Senior Claims Examiner, Claims Supervisor
CE_ClaimsProviderWBMyHealthPlanclaimsclaims[email protected]Claims Examiner, Senior Claims Examiner, Claims Supervisor

CE_ClaimsPricingWB

MyHealthPlanclaimsclaims[email protected]Claims Examiner, Senior Claims Examiner, Claims Supervisor

CE_ClaimsManagementWB

MyHealthPlanclaimsclaims[email protected]Claims Manager, Claims Supervisor
CE_SystemConfigurationWBMyHealthPlanclaimsclaims[email protected]Claims Examiner
CE_SystemOperationsWBMyHealthPlanclaimsclaims[email protected]Senior Claims Examiner
CE_SystemManagementWBMyHealthPlanclaimsclaims[email protected]Business Analysis
ClaimsInquiryWBMyHealthPlanclaimsclaims[email protected]Claims Examiner, Junior Claims Examiner, Senior Claims Examiner, Claims Supervisor

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