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Creating operator IDs

Updated on October 9, 2020

Create your operator IDs from the default operator IDs that the New Application wizard created.

The operator IDs that the New Application wizard created have assigned roles that affect adjudication. Therefore, you must copy each of the following IDs to create the equivalent operator ID for use with your application:

Copy this default operator ID...To create this operator ID...
BusinessAnalyst@SCEBusinessAnalyst@AppName
ClaimsExaminer@SCEClaimsExaminer@AppName
ClaimsManager@SCEClaimsManager@AppName
ClaimsSupervisor@SCEClaimsSupervisor@AppName
Configuration@SCEConfiguration@AppName
JuniorClaimsExaminer@SCEJuniorClaimsExaminer@AppName
SeniorClaimsExaminer@SCESeniorClaimsExaminer@AppName
SystemManager@SCESystemManager@AppName
TestAnalyst@SCETestAnalyst@AppName
Unauthenticated@SCEUnauthenticated@AppName
X12ServiceAgent@SCEX12ServiceAgent@AppName

  1. In the Dev Studio header, select Configure > Org & Security > Organization > Operators.
  2. For each default operator ID listed in the previous table:
    1. Use the Search Text box to locate the operator ID.
    2. Select the operator ID.
    3. On the Profile tab, delete the PegaClaims:Administrator access group, and then add the new AppName:Administrator as the default access group.
    4. On the Work tab, update the organizational unit and work group to reflect your new implementation.
    5. On the Security tab, perform the following actions:
      • Select the Force password change on next login check box.
      • Clear the Disable Operator check box.
      • Click Update password.
  3. In the Change Operator ID Password window, type a password that conforms to your site standards, and then click Submit.
  4. Save the new operator.

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