You can delete only Event groups that have no associated processes or dependencies. Event group delete option will be available only when any event code is not associated to the Event group. To support this scenario the delete option is not going to be available for BA. Also, as soon as a claim has set the Event group, the Event group can only be updated or set the status to inactive.

The Event group must be end-dated (using today’s date) or made inactive or combination of both to delete from the system.

To delete an event group:

1. In the Event group list, select the Event group that you wish to delete.
2. Click the trash bin icon far right of the Event group which is not associate to any claim, then click on OK.

   

3. Once you select OK to confirm the deletion, then an approval work item is created.

   

   The work object will need to be approved before the Event group can be deleted from the system. The Event group remains in the system until the deletion has been approved by the system manager.

4. Login as System manager and approve the Delete request. The confirmation screen will be displayed, along with all the Event group details.
5. If you are not approving the Event group, select either Reject, or Send toOriginator options.
6. Once the deletion is approved by the system manager, the Event group will be deleted from the system.
7. If the system manager rejects an Event group and sends it back to the original submitter for review with a note, the original creator/submitter of the Event group can review the reason for the rejection, then update the work object accordingly.