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Claims manager

Updated on December 10, 2021

The claims manager portal has a dashboard that displays weekly, monthly, yearly claims data with event code usage and average resolution time. The dashboard layout can be customized with selected widgets to enable the manager to have immediate access to the reports or capabilities important to them.

The portal also provides tools to enable the claims manager to transfer work between operators or work baskets to support operational efficiencies and the realignment of work.

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