Personas and portals
The Smart Claims Engine supports a wide variety of personas, each with their own Portal and key supporting features. This chapter will detail the portals that are available for those personas, along with their available features.
The SCE also incorporates the portals associated with the management of key areas within the system that are available in the Pega Foundation for Health Care (PFHC). These include the code management portal and sample data management portal. More information on those can be found in the PFHC documentation.
- Personas and portal map
- Business analyst portal
- Claims examiner portal
- System manager portal
- Claims manager portal
- Test analyst portal
- Extending and customizing portals
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