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Claims examiner portal

Updated on December 15, 2021

Pega Marketing User Guide

The claims examiner portal provides a claim examiner with access to their current worklist and all the features required to resolve claims and other claims operational tasks.

The menu items available on the navigation bar on the claims examiner portal are listed below.

Menu featureDescription
+ (New)This provides the user with the ability to create new claims and claims inquiries
DashboardThe dashboard displays a section for the user's to-do items, a widget showing their recent work or items that they are following, a list of their team members and the notifications widget
Claims This provides the user with the ability to search for claims
Claims inquiryThis provides the user with ability to search for claims inquiries
Member searchThis provides the user with the ability to search for members within the system
ReportsThis provides the user with the ability to access the out of the box reports

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