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Configuration approval flows

Updated on December 15, 2021

Pega Marketing User Guide

The system manager can approve configuration items within the SCE. These items can be retrieved via GetNext to pull their most important tasks, or by looking for the specific task in the System Management Work Queue. Available configuration work items have a status of Pending–Approval.

The screen below is an example of an approval screen. Selecting the appropriate button will enable the configuration to be approved, rejected or sent back to the originator. Some configuration items have different types of buttons that perform specific tasks and those are documented in the appropriate section.

Approving or rejecting a configuration item

Approving, rejecting or returning the item to the originator are simple tasks that can be performed by the System Manager.

  • To approve an item, select Approve, enter the approval note and select Submit
  • To reject an item, select Reject, enter the rejection note and select Submit
  • To send an item back to the originator, select Send to originator, enter the note and select Submit. The item will then be routed to the originator's worklist for revision.
  • Selecting Cancel will keep the work item in your to do list until it is resolved.

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