Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Guided event resolution for validation events

Updated on December 15, 2021

Pega Marketing User Guide

The SCE provides two out of the box custom resolution flows for the validation edits to supplement the available standard configurations for event resolution.

ICN replacement

The resolution flow (ReplaceICN) can be used to support SVE-0001 and SVE-0002 where the ICN on the claim needs to be modified due to a duplication or incorrect length. The Replace ICN option provided in this flow enables the user to automatically generate a new ICN, or manually enter the correct one.

No procedure code found event resolution

The SCE provides a guided event resolution flow for the no procedure code event (SVE-0003). This flow (UpdateProcedureCode) can be utilized as a model for resolution of other similar code validation errors. The Update procedure code option on this event resolution enables another procedure code to be selected from the autocomplete box to replace the procedure code submitted.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us