Response error handling
When the ClaimsXten response indicates an error occurred (for example, a validation or mapping error is reported), the CXTErrorstoSCE decision table raises a unique event code for each error on the response.
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Customer adjustment code
When an error response includes a customer adjustment code, the respective description of the code will be displayed on the UI. The decision table CXT_CustomerAdjustmentCode is responsible for building logic to display the description.
The information is displayed on the claim level:
ClaimsXten request/response event codesDuring the ClaimsXten request/response processing, event codes are raised if any of the following scenarios are encountered:
| Event code | Event code name |
| SCX-0001 | Claim Pended because the “Certainty” on the Claim is Review. |
| SCX-0114 | Suspend Claim when ClaimsXten request has more claim lines. |
| SCX-0115 | Suspend Claim When Claim Line has more than one service code group. |
| SCX-0116 | Claim Pended because historic Claim neededchange. |
| SCX-0117 | Pend for action Support Review. |
| SCX-0118 | Pend for Claim Line Action Support |
| SCX-0119 | No Response received from ClaimsXten |
| SCX-0120 | Lines to be copied does not exist. |
| SCX-0121 | New Line needs to be added, however the line number already exists. |
| SCX-0122 | “Net Newline” field on the response is not received. |
| SCX-0123 | Claim line added for a Historic Claim. |
| SCX-0361 | Line quantity exceeds max quantity on Claim. |
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