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Defining custom work queues

Updated on June 22, 2022

Customize the DynamicReferenceForWorkbasketExtension data transform to configure new work queue names and override existing ones.

Pega Smart Dispute for Acquirers Implementation Guide
  1. In the Designer Studio header search field, enter DynamicReferenceForWorkbasketExtension
  2. Open the DynamicReferenceForWorkbasketExtension data transform.
  3. Click Save as.
  4. In the Apply to field, enter the appropriate class name.
  5. In the Add to ruleset list, click a ruleset name and version.
  6. Click Create and open.
  7. Configure work queue names in the DynamicReferenceForWorkbasket value group property.
    For example: For example: .DynamicReferenceForWorkBasket(Arbitration)

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